/Our Experience with Local Council

Our Experience with Local Council

A recent review of digital transformation in the public sector uncovered an accepted truth: councils are expected to do more with less. As Australian local governments recover from a year of lost revenue, they are looking to understand what service delivery looks like in a post COVID world and how they can ensure the best bang for their buck.

Common Council Challenges

As community expectations and technology evolve, so too must local governments. Delivering customer-centric experiences is essential for councils that want to keep up with the growing and changing expectations of their community.

Councils often approach us with similar challenges:

  • Customer experience
  • Legacy systems
  • Reduced Revenue
  • Proving ROI 
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